Customer Privacy Policy

Introduction

We at Solar Boat LLC respect your concerns about privacy. This Privacy Policy explains policies and procedures regarding information we collect from or about our customers and their use of our products and/or services. This Privacy Policy also explains how you can contact us if you have any questions or concerns. By providing information to us you agree to the terms and conditions of this Privacy Policy.

Information We May Collect

We may collect information from or about you (such as your name, address, phone number, e-mail, payment information, driver’s license or other government identification information) or your devices in a variety of ways, including:

  • Online: We may collect information from or about you through our website, social media pages, e-mail messages, collectively referred as the “Online Services”, e.g., when you sign up for a newsletter, send us an email, or make a purchase.
  • From other sources: We also may receive information about you from other sources, such as public databases, joint marketing partners, third-party repair or service centers, and social media.
  • Offline: We may collect information from or about you offline, such as when you visit our booth at a boat show, attend one of our events, sign up for a test drive, place an order over the phone or in person, or contact our customer service or sales department.
  • Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version. We use this information to ensure that our Online Services function properly

When you visit our website or otherwise use our Online Services we may use cookies, pixel tags, analytics tools, and other similar technologies to help provide and improve our Online Services and as detailed below:

  • Cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on our website, pages visited, language preferences, and other web traffic data. We, and our service providers, use the information for security purposes, to facilitate online navigation, to display information more effectively, to personalize your experience while using our Online Services and to otherwise analyze user activity. We can recognize your computer to assist your use of the Online Services. We also gather statistical information about the usage of the Online Services in order to continually improve their design and functionality, understand how the Online Services are used, and assist us with resolving questions regarding the Online Services. Cookies further allow us to select which of our offers are most likely to appeal to you and to display them to you. We may also use cookies to see how you interact with our offers, and we may use cookies or other files to understand your use of our websites.
    • If you do not want information collected through the use of cookies when using our website, there is a simple procedure in most browsers that allows you to automatically decline cookies or gives you the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html.
  • Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Online Services to, among other things, track the actions of users of the Online Services (including e-mail recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Online Services and response rates.
  • Analytics tools: We use website and application analytics services provided by third parties that use cookies and other similar technologies to collect information about website or application use and to report trends, without identifying individual visitors. The third parties that provide us with these services may also collect information about your use of third-party websites.
    • You can learn about Google’s practices in connection with this information collection and how to opt out of it by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.